Google
Cliff Moth
Helen was absolutely amazing. We could not fault her in any way! She made everything as easy as it could be, and we felt that Mum was cared for as a dear friend.
What our customers say about us
Paul Capper Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.
If you would like to provide feedback please don’t hesitate to get in touch.
Rated 5.0 / 5 based on 29 reviews. Collected from Google, Much Loved, and Other sources.
Google
Clare Murphy
I cannot fault the care and respect that Lisa gave my sister and I when we lost both our parents within 36 hours. Devastating times. They organised a double ceremony which was beautiful. The support was amazing. Thank you Lisa and colleagues for keeping Mum
Google
Clare Murphy
I cannot fault the care and respect that Lisa gave my sister and I when we lost both our parents within 36 hours. Devastating times. They organised a double ceremony which was beautiful. The support was amazing. Thank you Lisa and colleagues for keeping Mum & Dad together whilst under you care and showing them the upmost respect.
Google
Jo Francis
The whole team at Paul Capper funeral directors have been brilliant throughout the process. My husband died suddenly and unexpectedly Sam and Tracy collected him and Lisa Wicks was our funeral arranger. She has been so caring, helpful and kind throughout, guiding me through the
Google
Jo Francis
The whole team at Paul Capper funeral directors have been brilliant throughout the process. My husband died suddenly and unexpectedly Sam and Tracy collected him and Lisa Wicks was our funeral arranger. She has been so caring, helpful and kind throughout, guiding me through the arrangements, using her experience and expertise in the most supportive way. The team on the day of the funeral led by Neil were great, again guiding me through the day. The team included Tracy, Tim and Jo.
I would recommend Paul Cappers to anyone as they give a personal service at the most difficult time with humanity and caring and being able to assess what is and isn’t appropriate for the family. I would not use any other funeral directors. Thank you Jo Francis xxx❤️
Google
Helen Worley
I wish I could give more than 5 stars, it's a bit of a struggle to find the right words for just how good they are, every single member of staff I have delt with has been spot on has gone above and beyond in
Google
Helen Worley
I wish I could give more than 5 stars, it's a bit of a struggle to find the right words for just how good they are, every single member of staff I have delt with has been spot on has gone above and beyond in making a sad process at least a manageable process. Great communication great service great all round I won't use anyone else for these types of services
Google
Shirley Hammerton
Everyone was sympathetic but professional at all times. I’m so glad we went with Paul Capper. Lisa and Sam were brilliant and Celebrant Mac did a great job. Thank you so much for all you did.
Google
Sharon Starks
Lisa and the team at Paul Capper were brilliant in helping us arrange our father’s funeral. At such a sad time they helped us with all the arrangements and put us in touch with Sonja Gundry, the celebrant, who treated us like family and spoke
Google
Sharon Starks
Lisa and the team at Paul Capper were brilliant in helping us arrange our father’s funeral. At such a sad time they helped us with all the arrangements and put us in touch with Sonja Gundry, the celebrant, who treated us like family and spoke so amazingly at the service. The pall bearers, driver and Charlie were exceptional on the day. Thank you to everyone for making it a celebration of dad’s life and guiding us through on the day.
Much Loved
Andy Weeks
Sarah was a great help and the team provided a professional and caring service
Much Loved
Sue Featherstone
Great service from kind caring staff made a difficult time more bearable. Alex, our initial contact, was brilliant and we cannot thank her enough for introducing us to the wonderful celebrant Charlie Keene. Sarah was also very welcoming and efficient quickly addressing any minor issues
Much Loved
Sue Featherstone
Great service from kind caring staff made a difficult time more bearable. Alex, our initial contact, was brilliant and we cannot thank her enough for introducing us to the wonderful celebrant Charlie Keene. Sarah was also very welcoming and efficient quickly addressing any minor issues in her day to day handling of the arrangements.
Much Loved
Colin Frederick
The service we received from Paul Capper and Sarah in particular was first rate. She dealt with every enquiry and request with the utmost respect and empathy. Nothing was too much trouble and all actions were carried out in a very timely manner. I would
Much Loved
Colin Frederick
The service we received from Paul Capper and Sarah in particular was first rate. She dealt with every enquiry and request with the utmost respect and empathy. Nothing was too much trouble and all actions were carried out in a very timely manner.
I would have no hestitation in giving them a very high recommendation.